Covid Cancellation Policy- For the winter of 2020-2021
PAYMENT POLICY AND CANCELLATION POLICY
·All bookings must be secured with a 25% non- refundable cancellation/booking fee. This fee will be for the cabin only (no transportation, guiding or other fees) and based on the minimum numbers in the cabins.
·To ensure that your group has the highest likelihood of being able to come, we have moved the date for full payments to 8 WEEKS PRIOR TO DEPARTURE.
·If you cancel prior to eight weeks, and we find someone else to book your spot, then we will refund half of the booking fee in addition to the other fees paid.
·If you cancel eight-weeks prior to departure or later then you will receive no refunds.
Because this is a tight timeline, any weeks that are not fully paid by 8 weeks prior to departure will be given to the waiting list and rebooked.
GOVERNMENT MANDATED CLOSURES
We are hoping that by only booking families and social bubbles, it will be easier for people to spend time together in a cabin in their designated group and the necessity to cancel will be diminished. However, If there are government mandated closures in place from two weeks prior to your departure to the date of your departure that prevent your coming to Wells Gray, the amount paid will be rolled over to next season minus the non-refundable cancellation fee We know this is a bummer. We choose a fee that we thought was small enough that it would not be a big burden, about $100.00 per person, but would help defray some of the costs we occur administering the bookings, the payments and the huts. We hope you understand.